Business Operations Assistant

4 weeks ago

Sebring, Florida, United States The Palms at Sebring Full time

Assistant Business Office Manager Role at The Palms at Sebring

The Palms at Sebring is seeking a highly skilled and detail-oriented Assistant Business Office Manager to join our team. As a key member of our business office, you will be responsible for managing the overall operations of the business office, including resident billing, collections, and accounts payable/receivable.

Key Responsibilities:

  • Assist in managing the overall operations of the business office, including resident billing, collections, and accounts payable/receivable.
  • Ensure accurate and timely billing for residents, including Medicare, Medicaid, private insurance, and private pay.
  • Work closely with the Business Office Manager to resolve any financial discrepancies or issues with billing and collections.
  • Prepare and maintain accurate financial records and reports in compliance with state and federal regulations.
  • Communicate with residents and their families regarding financial matters, providing clear explanations and assisting with inquiries.
  • Help oversee the admissions process to ensure proper financial documentation and payments are in place for incoming residents.
  • Assist in managing payroll, budgeting, and financial reporting for the facility.
  • Collaborate with other departments to ensure smooth operations and excellent resident care.
  • Ensure compliance with all local, state, and federal regulations related to business office operations.
  • Support the Business Office Manager in special projects and tasks as needed.

Requirements:

  • High school diploma or equivalent required; associate or bachelor's degree in business administration, accounting, or a related field is preferred.
  • Minimum of 2 years of experience in a business office setting, preferably in a healthcare or skilled nursing environment.
  • Strong understanding of Medicare, Medicaid, and insurance billing processes.
  • Proficiency in financial software and Microsoft Office Suite, particularly Excel.
  • Excellent organizational and multitasking skills with a keen eye for detail.
  • Strong communication and interpersonal skills, with the ability to explain financial matters to residents and families.
  • Ability to work collaboratively in a team environment and handle sensitive information with confidentiality.

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