IT Support Specialist
5 days ago
Good Life Group, Inc. is seeking a skilled IT Tech Support Specialist to join our team of professionals. This individual contributor role is an hourly, full-time position located in North Highlands, California.
Responsibilities and Duties:- Network Management: Oversee the company's computer networks, ensuring they run smoothly and securely.
- Technical Support: Provide support to employees with any IT-related issues, troubleshooting hardware and software problems.
- Cybersecurity: Protect the company's digital assets by implementing security measures, monitoring for threats, and responding to security breaches.
- System Maintenance: Regularly update software, manage backups, and ensure all systems are up to date.
- Infrastructure Planning: Plan and implement IT solutions that support the company's business goals.
- Software management (install and routinely update necessary software)
- Systems (cameras, keycards, security)
- Network management (firewalls, servers, backups)
- Hardware tracking and ordering (computers, office electronics, etc.)
- Hardware installations (Computers, office electronics, etc.)
- Cybersecurity (monitoring emails, and phishing)
- User management and security for computers
- Minimum 2 to 3 years of experience in IT support or related field
- Strong knowledge of software troubleshooting, including Office applications and operations systems (Windows, macOS)
- Strong knowledge of IT infrastructure components such as serves, networks, and storage systems
- Experience with managing Active Directory
- Experience with remote support tools and VPN technologies
- Excellent critical thinking skills and ability to diagnose technical issues
- Excellent analytical, communication, and customer support skills
- Diligence and ability to work efficiently under pressure
- Motivated attitude to learn and grow within the company and be a team player
We offer an amazing company culture, collaborative work environment, career growth opportunities, and a benefits program including retirement.
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IT Support Specialist
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Sebring, Florida, United States TevisHR Full timeIT Tech Support SpecialistGood Life Group, Inc. is seeking a skilled IT Tech Support Specialist to join our team of professionals. This individual contributor role is an hourly, full-time position located in North Highlands, California.Key Responsibilities:Oversee the company's computer networks, ensuring they run smoothly and securely.Provide technical...
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