Customer Service Representative
5 days ago
About NovaTech Industries
NovaTech Industries is a leading provider of innovative solutions for the insurance industry. Our team of experts is dedicated to delivering exceptional customer service and support.
Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our clients and customers.
Key Responsibilities
- Consultation Hotline: Provide expert advice to employees and customers of savings banks on various credit card models and their insurance, including cancellation of trips and foreign health insurance.
- Insurance Assistance: Assist customers with navigation on insurance company websites and provide support with reporting claims.
- Car Breakdown Cover Sector: Provide expert advice and support to customers in the car breakdown cover sector, including issuing insurance confirmations and assisting with navigation on insurance company websites.
Requirements
- Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Insurance Knowledge: In-depth knowledge of insurance products and services, including credit cards and car breakdown cover.
- Problem-Solving Skills: Ability to analyze complex problems and provide effective solutions.
What We Offer
NovaTech Industries offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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