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IT Support Specialist

2 months ago

Beaumont, Texas, United States NavSav Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at NavSav Insurance. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer hardware and software issues.
  • Assist with the on-boarding of new employees and create their accounts in Office 365.
  • Record events and problems and their resolution in helpdesk tickets.
  • Maintain documentation and create and edit FAQs in the knowledge base.
Requirements:
  • Strong knowledge of computer systems and software.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of Microsoft 365 administration and VoIP phone systems is a plus.

We offer a competitive salary, medical insurance, dental and vision insurance, supplemental benefits, paid time off, retirement with employer match, and paid holidays. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.

Job Posted by NavSav Insurance