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Patient Service Representative
2 months ago
Job Summary
Baystate Health, a leading healthcare provider in Western Massachusetts, is seeking a highly skilled Patient Service Representative to join our Multispecialty Team in Greenfield. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.
Responsibilities
- Greet patients and families, ensuring a warm and welcoming experience
- Manage patient check-in and check-out processes, including verifying insurance information and collecting copays
- Assist with scheduling appointments and managing patient records
- Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner
- Collaborate with healthcare teams to ensure seamless patient care and communication
Requirements
- High School diploma or equivalent required
- Great interpersonal skills and ability to work in a fast-paced environment
- Medical terminology and basic math skills
- Experience in a medical office setting preferred
What We Offer
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Baystate Health
Baystate Health is a leading healthcare provider in Western Massachusetts, dedicated to delivering high-quality patient care and advancing the health and well-being of our communities. We are committed to diversity, equity, and inclusion, and strive to create a workplace culture that values and respects all employees.