Fitness Center Representative

2 weeks ago


Greenfield, Massachusetts, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Customer Service: Greet members, prospective members, and guests, providing a positive and welcoming experience.
  • Front Desk Operations: Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area and lobby, and perform regular facility cleaning and upkeep tasks.
  • Qualifications and Requirements: High school diploma or equivalent required. Must be 18 years of age or older. Customer service background preferred. Basic computer proficiency and a passion for fitness and health are a plus.
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and motivating team culture

At Planet Fitness, we are committed to providing a Judgement Free Zone for our members. If you are a customer-focused and motivated individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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