Front Desk Ambassador

3 weeks ago


New York, New York, United States Glowbar Inc. Full time

We are seeking a highly motivated and friendly Front Desk Ambassador to join our team at Glowbar Inc. As a representative of our brand, you will be responsible for providing exceptional client service and creating a warm and welcoming environment for our clients.

Responsibilities:
  • Care for clients: Create a safe space for clients to navigate through our modern experience, guide clients through check-in and retail check-out, provide a friendly and compassionate environment, and ensure that each client receives an extraordinary memorable experience.
  • Care for our team: Provide feedback to management on progress and challenges, collaborate with estheticians on opportunities to improve the experience, assist management in daily studio tasks and projects, maintain front of studio retail inventory, and enhance and uphold standards, policies, and procedures.

Requirements:

  • 1+ years of hospitality experience with a proven track record of superior customer service.
  • Must have the flexibility to work a non-traditional schedule, including weekends, holidays, and some early morning/midday/late evening weekday availability.
  • Must love hospitality and interacting with customers.
  • Must have the ability to prioritize and multitask within a fast-paced environment.

Benefits:

  • Largely paid medical, dental, and vision insurance.
  • Paid Time Off, Paid Sick Leave, Paid Holidays, Short and Long Term Disability Insurance, Life Insurance, Commuter benefits, Accident and Critical Illness Insurance, Employee Assistance Program (EAP), Annual Glowbar Membership, Employee discounts on retail product, Reliable schedules, Community giveback, Friends and family discounts, Team member referral bonuses, Career advancement and continuing education opportunities, Discounts at lifestyle brands and services.

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