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Bridal Salon Operations Coordinator

2 months ago

Ardmore, Oklahoma, United States Elizabeth Johns Full time
Job Overview

This is a full-time, on-site position as a Bridal Salon Operations Coordinator. In this role, you will play a crucial part in delivering outstanding customer service, guiding clients in selecting their ideal attire, ensuring overall customer satisfaction, and providing a memorable shopping experience.

Key Responsibilities

  • Assist clients with inquiries and provide tailored recommendations.
  • Support appointment scheduling and manage alterations requests.
  • Process orders efficiently and address any customer concerns.
  • Oversee shipping and receiving operations.
  • Update and maintain the customer database.
  • Assist with inventory management and organization.

Qualifications

  • Proven experience in customer service or support roles.
  • Exceptional communication and interpersonal skills.
  • Strong focus on customer satisfaction and experience.
  • Ability to actively listen and respond to customer needs.
  • Detail-oriented with excellent organizational capabilities.
  • Willingness to learn and improve operational efficiency.
  • Familiarity with the bridal and fashion industry is advantageous.
  • A college degree is preferred but not mandatory.
About the Company

Elizabeth Johns Bridal Couture, established in 2012, is a premier luxury bridal and special occasion salon in the northeast. With locations in Morristown, NJ, and Ardmore, PA, we offer an exquisite selection of bridal gowns, bridesmaid dresses, and special occasion attire. Recognized as one of the top 50 Bridal Salons in the U.S. by Bride's Magazine and a consistent recipient of The Knot Best of Weddings award, we pride ourselves on creating a vibrant and enjoyable workplace environment.