Current jobs related to Patient Service Representative - Anacortes, Washington - UnitedHealth Group

  • Customer Service Representative

    3 weeks ago

    Anacortes, Washington, United States Peoples Bank WA Full time

    Job Title: Peoples Bank Customer Service RepresentativeAt Peoples Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely...

  • Customer Service Representative

    3 weeks ago

    Anacortes, Washington, United States Peoples Bank WA Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peoples Bank WA. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide high-quality customer service and...

  • Customer Service Representative

    1 week ago

    Anacortes, Washington, United States SaviBank Full time

    Job DescriptionSaviBank is seeking a skilled Customer Service Representative to join our team in Anacortes, WA. As a Customer Service Representative, you will be responsible for processing transactions, handling loan payments, examining checks, cashing checks, balancing cash drawers, issuing money orders and cashier's checks, and ensuring compliance with...

  • Customer Service Representative

    2 weeks ago

    Anacortes, Washington, United States Heather Ladd - State Farm Agent Full time

    Job OverviewWe are seeking a highly organized and efficient individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining customer relationships, providing prompt and accurate customer service, and using a customer-focused approach to educate customers about insurance...

  • Customer Service Representative

    4 weeks ago

    Anacortes, Washington, United States SaviBank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at SaviBank. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and ensuring compliance with bank regulations.Key ResponsibilitiesProcess...

  • Customer Service Representative

    2 weeks ago

    Anacortes, Washington, United States SeaBear Full time

    Job SummarySeaBear Company is seeking a highly motivated and customer-focused individual to join our Seasonal Call Center Team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering inbound calls, and assisting customers with their purchases.This is a hybrid position, requiring both in-office and...

  • Customer Service Representative

    3 weeks ago

    Anacortes, Washington, United States Savi Bank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at SaviBank. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and ensuring compliance with bank regulations.Key ResponsibilitiesProcess...

  • Customer Service Representative

    4 weeks ago

    Anacortes, Washington, United States Chandler's Square Retirement Community Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Chandler's Square Retirement Community. As the first point of contact for our residents, families, and visitors, this role requires excellent communication and interpersonal skills to provide a positive experience.Key ResponsibilitiesProvide...

  • Customer Service Associate

    1 month ago

    Anacortes, Washington, United States Circle K Stores, Inc. Full time

    Store Overview: We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. **Job Summary:** As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. **Responsibilities:** * Provide customer service to customers in a fast-paced retail environment * Respond...

  • Customer Service Representative

    4 weeks ago

    Anacortes, Washington, United States LightHouse Memory Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Receptionist/Concierge to join our team at LightHouse Memory Care. As the first point of contact for our residents, families, and visitors, this role requires excellent communication skills, a warm and welcoming demeanor, and the ability to provide exceptional customer service in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Anacortes, Washington, United States Lighthouse Memory Care Full time

    Job OpportunityWe are seeking a highly skilled and compassionate Receptionist to join our team at Lighthouse Memory Care.Job SummaryThe ideal candidate will provide exceptional customer service to our residents, families, and visitors, ensuring a positive experience for all.ResponsibilitiesAssist residents, families, and visitors with questions or problems...

  • Customer Service Associate

    2 weeks ago

    Anacortes, Washington, United States Holiday Companies Full time

    Holiday Stationstores is seeking a skilled Customer Service Representative to join our team. Key responsibilities include:Key Responsibilities:Provide prompt, courteous customer service to ensure a positive shopping experience.Ring up all sales on the cash register accurately and efficiently.Operate the fuel console, lottery machine, and other equipment as...

  • Customer Service Representative

    2 weeks ago

    Anacortes, Washington, United States Lighthouse Memory Care Full time

    Part-time Concierge/Receptionist OpportunityAt Lighthouse Memory Care, we are seeking a part-time Concierge/Receptionist to join our team. As the first point of contact for our customers, this role provides exceptional customer service in a friendly and professional manner.Responsibilities:Proactively assist residents, families, visitors, and employees with...

  • Surgical Services Nurse

    4 weeks ago

    Anacortes, Washington, United States Enterprise Solutions, Inc. Full time

    Surgical Services Nurse OpportunityWe are seeking a skilled and experienced Surgical Services Nurse to join our team at Enterprise Solutions, Inc.Job Summary:The Surgical Services Nurse will utilize the nursing process as a basis of care, coordinating and implementing diagnostic and therapeutic orders for each patient. This role requires administration of...

  • Registered Nurse

    3 weeks ago

    Anacortes, Washington, United States Island Health Full time

    Job SummaryIsland Health is seeking a highly skilled and dedicated Registered Nurse to join our Surgical Services team. As a key member of our team, you will provide exceptional patient care and contribute to the delivery of high-quality healthcare services.Key ResponsibilitiesAdminister therapeutic independent nursing care and interdependent duties with...

  • Director of Rehabilitation Services

    1 week ago

    Anacortes, Washington, United States Clinical Management Consultants Full time

    Job Description**Clinical Management Consultants** is seeking an experienced Director of Rehabilitation Services to lead our team in Northwestern Washington.This is a unique opportunity to join a recognized health system with a strong culture of internal promotion and take the next step in your career as a Physical Therapy Department Manager.The...

  • Surgical Services Registered Nurse

    1 week ago

    Anacortes, Washington, United States Cynet Health Full time

    Job Title: Surgical Services Registered NurseJob Summary: We are seeking a skilled and experienced Surgical Services Registered Nurse to join our team at Cynet Health. As a Surgical Services Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced operating room environment. Key Responsibilities: - Manage an average...

  • Physical Therapist

    2 weeks ago

    Anacortes, Washington, United States Island Health Full time

    Job Summary:Island Health is seeking a skilled Physical Therapist to join our Rehabilitation Services team. As a key member of our team, you will be responsible for providing high-quality patient care and contributing to the development of our rehabilitation programs.Key Responsibilities: Evaluate patient conditions and develop personalized treatment plans...

  • Volunteer Services Program Director

    1 week ago

    Anacortes, Washington, United States Island Health Full time

    Job Title: Volunteer Services Program DirectorAbout Island HealthIsland Health is a dynamic organization that values community focus, teamwork, and continuous quality improvement. As a leading healthcare provider, we strive to deliver exceptional patient care and promote a culture of excellence.Job SummaryWe are seeking a highly motivated and experienced...

  • Retail Sales Representative

    3 weeks ago

    Anacortes, Washington, United States CROSSMARK Full time

    Merchandiser Job DescriptionCROSSMARK is seeking a skilled and creative individual to execute a variety of merchandise and product services at major retailers. As a Merchandiser, you will have the opportunity to learn about your favorite local retailers and enjoy a part-time, flexible schedule.Key Responsibilities:Execute merchandise and product services at...

Patient Service Representative

2 months ago

Anacortes, Washington, United States UnitedHealth Group Full time
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.

Job Summary

The Patient Services Representative functions as an integral member of the team to deliver exceptional customer service to our patients. The Patient Services Representative works alongside the clinical staff to ensure efficient patient service within the department.

Key Responsibilities
  • First point of contact for our patients, setting the tone for a positive experience
  • Exhibits empathy, courtesy, competence, efficiency, and care
  • Schedules appointments and procedures, following standard guidelines
  • Uses multiple computer and phone systems to fulfill patient needs over phone
  • Verifies patient information, while documenting in their Electronic Health Record (EPIC)
  • Advises patients of their responsibilities regarding insurance and referral information
  • Outbound calls for health maintenance
Why Work for UnitedHealth Group?

We offer a comprehensive benefits package, including:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Requirements
  • High School Diploma/GED (or higher)
  • 1+ years of customer service or patient service experience
  • 1+ years of experience with basic computer software including Microsoft Office suite
Preferred Qualifications
  • 1+ years of experience in a medical office or clinic setting
  • UCB/ACD Desktop phone system experience
  • Basic knowledge of medical terminology
  • EPIC experience