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Director of Central Supply Operations
2 months ago
Job Summary:
The Director of Central Supply Operations will be responsible for managing the reception area and overseeing central supply operations to ensure that supplies and equipment are provided efficiently and in accordance with applicable federal, state, and local standards, guidelines, and regulations.
Key Responsibilities:
- Manage the reception area and ensure a high level of customer service is provided to residents, staff, and visitors.
- Oversee central supply operations, including procurement, inventory management, and distribution of supplies and equipment.
- Develop and implement methods for determining the quantity of supplies and equipment needed.
- Prepare and submit purchase orders, and ensure that all telephone orders are confirmed with a written purchase order.
- Assist in preparing correspondence and claims concerning damaged merchandise, errors in shipment, etc., and return items to the vendor as required.
- Train, discipline, and educate front desk staff.
- Ensure coverage at the desk through scheduling and filling in as needed.
- Answer multi-line telephones and direct calls appropriately.
- Provide directions to visitors, residents, staff, and contractors.
- Assist with transportation arrangements, including pick-ups and drop-offs for residents.
- Provide confidential clerical support for various staff, including typing, organizing, and preparing mailings.
- Sort and mark daily mail (afternoon).
- Operate the Fire Annunciator Panel when alarms sound and alert appropriate individuals.
- Act as the command post during fire alarms and emergency situations.
- Maintain a neat, orderly workstation at the front desk.
- Maintain Visitor Logs, Daily Activity Sheets, and Call Sheets daily per shift.
- Make announcements over the overhead paging system.
- Monitor video surveillance equipment and alarm systems at the front desk.
- Maintain resident security by preventing unauthorized individuals from leaving the building and assisting those with permission.
- Control access to the building using a remote access button (nights).
- Log in ambulance/transports.
- Various other duties as assigned.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a reception or supply chain role preferred.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and knowledge of office software.
- Ability to lift up to 25 pounds and stand for long periods of time.
Working Conditions:
This position requires working in a fast-paced environment with frequent interruptions. The ability to multitask and prioritize tasks effectively is essential. The Director of Central Supply Operations will be required to work a variety of shifts, including evenings, weekends, and holidays.
