Security Officer for Asset Protection

4 weeks ago

Lynnwood, Washington, United States Macy's Full time
Position Overview

Are you prepared to showcase your exceptional self in a dynamic environment?

At Macy's, Inc., we are dedicated to fostering a brighter future through bold representation for everyone. This is our Mission Every One. We recognize that each individual is unique, and we invest in each person to cultivate growth, pride, and satisfaction. When we bring our authentic selves to work, it enriches our collective creativity and energy, benefiting all.

Role Summary:

Our Asset Protection division employs cutting-edge technology and analytical tools to minimize losses and safeguard our company's financial health. The Visual Security Officer serves as an entry-level role within Asset Protection, primarily responsible for reporting suspicious activities to Asset Protection detectives and management, ensuring a secure shopping environment, and delivering excellent customer service. This position is primarily stationed at customer entrances, serving as a visual deterrent against theft while monitoring customer flow.

What We Offer:

  • An inclusive, stimulating, and enjoyable work atmosphere
  • Empowerment to engage in meaningful work with visible outcomes
  • Comprehensive coverage including medical, dental, vision, and retirement plans
  • Employee Assistance Program providing mental health and financial literacy resources
  • Fully-funded educational benefits that may cover 100% of tuition, books, and fees
  • Discounts on merchandise
  • Opportunities for community involvement through Colleague Resource Groups (CRGs)

Key Responsibilities:

Welcome customers as they enter the store or specific departments.

  • Utilize two-way communication devices to stay connected with Asset Protection Detectives and Management.
  • Remain stationed at high-traffic entrances and areas prone to theft to deter criminal activity and observe suspicious behavior.
  • Adhere strictly to company policies regarding apprehensions, searches, and the preservation of evidence.
  • Handle proprietary, sensitive, and confidential information with care.

Who You Are:

  • Committed to upholding Macy's values of diversity, inclusion, and respect in every interaction.
  • Available to work flexible hours, including days, evenings, weekends, and holidays, with a strong record of attendance and punctuality.
  • A proactive self-starter capable of quickly adapting to shifting priorities.
  • Effective communicator, able to share information with diverse groups of customers and colleagues.
  • Enjoy collaborating as part of a team while also being able to work independently.
  • Willing to obtain and maintain necessary licenses, training, and certifications.

Essential Physical Requirements:

  • Ability to walk and stand for the majority of the shift.
  • Good hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Occasional bending, kneeling, crouching, and reaching above eye level.
  • Capability to lift and move items weighing up to 30 pounds.

About Macy's

This is an exciting time for a career at Macy's as we focus on creating memorable experiences for every customer, whether their journey begins online or in-store. Our roles in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas allow you to express your creativity and commitment to excellence, advance your career, and make a meaningful impact on your colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team.

This job description is not exhaustive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to modify this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive workplace.

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