Crisis Line Counselor

2 weeks ago


Sacramento, California, United States WellSpace Health Full time
Job Summary

We are seeking a highly skilled Crisis Line Clinician to join our team at WellSpace Health. As a Crisis Line Clinician, you will be responsible for providing emotional support, risk assessment, and crisis intervention to individuals in crisis over the phone. You will work closely with our clinical team to ensure that callers receive the best possible care and support.

Key Responsibilities
  • Respond to crisis calls and provide empathetic emotional support, risk assessment, and crisis intervention.
  • Screen and link callers with higher levels of service as clinically indicated.
  • Consult with the clinical team to support a trauma-informed approach and enhance cultural sensitivity.
  • Keep accurate records and maintain confidentiality of calls and callers.
  • Provide callers with self-management skills and tools to enhance their participation in their treatment and recovery.
  • Perform risk assessment and crisis management, identifying high-risk, high-need callers and connecting them to appropriate services.
  • Offer and provide follow-up calls as clinically indicated or required by the program.
Requirements
  • MSW or LMFT/LPCC license required.
  • Experience in a variety of clinical assessments, treatment planning, and counseling issues.
  • Experience with brief interventions, including Motivational Interviewing, Dialectical Behavioral Therapy, and Trauma Informed Cognitive Behavioral Therapy (TI-CBT).
  • Strong interpersonal skills and experience working with diverse populations.
  • Ability to work independently and as part of a team.
  • Fluency in additional languages is desirable.
Benefits

WellSpace Health offers a competitive salary, above-average health benefits, company-paid life insurance and long-term disability insurance, an additional voluntary retirement plan with company match, and no vesting schedule requirement.

  • Paid bereavement and jury duty leave
  • 11 paid holidays per year
  • Paid time off
  • Paid sick leave
  • Flexible Spending Program
  • Company paid malpractice insurance for all providers
  • Professional development hours offered annually
  • 401(k) plan for eligible employees who have completed their 90-day introductory period

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