Crisis Counselor
4 weeks ago
WellSpace Health is seeking a skilled Crisis Counselor to join our team at the South Valley Center. As a Crisis Counselor, you will be responsible for providing emotional support and crisis intervention to individuals in need.
Key Responsibilities:
- Respond to crisis hotline calls and provide emotional support and crisis intervention to individuals in need.
- Assess each caller for suicide risk and provide adequate and relevant safety/action planning.
- Offer and provide follow-up calls to callers at risk of suicide.
- Document all crisis line calls and interactions in a thorough and detailed manner.
- Adhere to crisis center policies and procedures and meet monthly minimum key performance indicators (KPI's).
Requirements:
- High School Diploma or GED required; undergraduate degree in psychology, social work, or similar field desirable.
- Previous experience in crisis intervention, online emotional support, counseling or psychology background is preferred.
- Ability to communicate clearly and concisely, both verbally and in writing, and demonstrate a high level of listening skills.
- Skilled in use of technology, including multiple line telephones, computer, laptop, software, and email.
Benefits:
- Regionally competitive salary.
- Above average health benefits at reduced costs.
- Company paid life insurance and long-term disability insurance.
- Additional voluntary retirement plan with company match.
Work Environment:
The work environment is characteristic of a medical clinic environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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