Intake Coordinator

3 days ago


Dayton, Ohio, United States Woodhaven Residential Treatment Center Full time
Job Title: Intake Specialist

Woodhaven Residential Treatment Center is seeking a highly skilled and compassionate Intake Specialist to join our team.

Job Summary:

The Intake Specialist plays a critical role in ensuring a smooth and efficient intake process for our clients. This includes managing initial contact, determining eligibility, and providing detailed information and referral services.

Key Responsibilities:
  • Communication and Screening: Serve as an extension of the screening process by answering calls, returning messages, and utilizing referral sources effectively.
  • Client Information Management: Obtain and verify client information through interviews and documentation, explaining admission criteria clearly to clients and their families.
  • Admission Coordination: Manage the completion of admission and financial responsibility forms; coordinate the necessary arrangements for client support services, including transportation.
  • Safety and Compliance: Check for and manage contraband; document incidents, ensuring all procedures enhance client safety and comply with regulations.
  • Documentation: Complete all necessary intake paperwork, ensure clients understand and sign all relevant documents.
  • Inventory Management: Handle and log client inventory, including placing items in a dryer and outfitting clients in facility clothing.
  • Data Analysis and Reporting: Prepare admission reports by collecting, analyzing, and summarizing data and trends.
  • Confidentiality and Ethics: Maintain strict confidentiality and contribute to the organization's reputation by adhering to ethical standards and privacy regulations.
Why Work at Woodhaven:
  • Competitive Compensation and Benefits: Includes health, dental, vision, and life insurance, 401(k) with company match, PTO, FMLA, bereavement and military leave, and more.
  • Professional Growth: Opportunities for tuition reimbursement, license renewal support, and continuous professional development.
  • Flexible Work Arrangements: Flexible scheduling to support work-life balance.
  • Inclusive Culture: Committed to diversity, ethical practice, and continuous improvement through open communication and feedback.
Requirements:
  • Qualifications: Previous experience in a healthcare setting, call center, or in a role involving client intake is highly preferred.
  • Skills and Attributes: Exceptional verbal and written communication abilities, high level of accuracy and attention to detail, strong ethical standards and professionalism, familiarity with HIPAA and confidentiality practices essential, and a High School Diploma or GED required.

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