Family Services Director

5 days ago


San Francisco, California, United States University of California - San Francisco Full time
Family Services Director

We are seeking a highly skilled and experienced Family Services Director to join our team at the University of California - San Francisco. This role is responsible for overseeing the day-to-day operations of the Family Services unit, ensuring that all activities align with the department's mission to support the well-being of UCSF faculty, students, trainees, and staff through child care support, lactation accommodation services, parent education, and other resources.

Salary: $97,400 - $164,500 per annum (estimated based on location and job requirements)

About the Role

The successful candidate will have a strong background in family services, child care, and customer service, as well as excellent analytical, problem-solving, and communication skills. The role requires a high level of discretion and ability to maintain confidentiality.

The Family Services Director will be responsible for managing a diverse range of tasks, including:

  • Overseeing the Child Care Referral Service, which sources and provides information to UCSF families about child care options, public and private schools, summer camps, and more.
  • Managing and creating content for the MyFamily web portal and the Family Services website.
  • Handling general Family Services communications and contributing to overall program planning and development.
  • Coordinating Back Up Care programs and contracts, ensuring users are tracked and eligibility requirements are met.
  • Planning, promoting, and executing family education events throughout the year.

The ideal candidate will have a Bachelor's degree in a related field and 3+ years of progressive experience in a similar role. A Master's degree is preferred.

About Us

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. We bring together the world's leading experts in nearly every area of health.

As an equal opportunity employer, UCSF values diversity and strives to create a welcoming and inclusive environment for all employees.



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