Multilingual Family Support Services Coordinator

7 days ago

San Francisco, California, United States Dolores Street Community Services Full time
About the Role

We are seeking a compassionate and multilingual Family Support Specialist to join our team in the Mission District.

This role involves providing direct support to families, facilitating access to resources, and advocating for their needs within the community.

Key Responsibilities:
  • Family Support: Provide individualized support to families, including needs assessments, goal setting, and creating action plans.
  • Resource Coordination: Connect families with relevant resources and services, such as housing assistance, financial aid, healthcare, and childcare.
  • Advocacy: Advocate for families' needs within the community and work with local agencies and organizations to ensure access to necessary services.
  • Counseling and Guidance: Offer emotional support and counseling to families dealing with a range of issues, including stress, crisis, and adjustment challenges.
  • Workshops and Education: Facilitate workshops and educational sessions on topics relevant to family well-being, such as parenting, financial literacy, and health.
  • Case Management: Maintain accurate and confidential records of family interactions, progress, and outcomes. Monitor and evaluate the effectiveness of support services.
  • Community Engagement: Collaborate with community partners and stakeholders to enhance support services and address emerging needs within the Mission District.
  • Cultural Sensitivity: Provide services in a culturally competent manner, respecting and understanding the diverse backgrounds and experiences of the families served.
Qualifications, Skills, and Abilities:
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field. Master's degree preferred.
  • Minimum of 2 years of experience in family support, case management, or a related field. Experience working in the Mission District or similar communities is a plus.
  • Fluency in both English and Spanish, with strong written and verbal communication skills in both languages.
  • Excellent interpersonal skills, with the ability to build rapport and trust with families from diverse backgrounds. Strong organizational and problem-solving skills.
  • Deep understanding of the cultural, social, and economic issues affecting the Latino community and other diverse populations in the Mission District.
  • Proficient in Microsoft Office Suite and familiarity with case management software.
  • Ability to work flexible hours, including occasional evenings and weekends, as needed.

We offer a competitive salary of $72,000-$75,000 per year, commensurate with experience, plus benefits including medical, dental, vision, acupuncture, long-term disabilities, and life insurance; generous vacation, sick leave, summer recess and winter recess, paid holidays; pre-tax Flexible Spending Account, commuter benefits, and 401(K) with employer match.

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