Case Manager

2 weeks ago


Lawrence, Massachusetts, United States Volunteers of America Massachusetts Full time
Job Summary:

Volunteers of America Massachusetts is seeking a skilled Case Manager to join our Supportive Services for Veteran Families program. As a Case Manager, you will play a critical role in supporting the well-being and stability of veterans and their families who are homeless, experiencing housing instability, or residing in community-based subsidized housing.

Key Responsibilities:
  • Develop and implement housing plans and budgets with veteran households to maintain or obtain permanent housing.
  • Conduct assessments and coordinate services/referrals with VA Medical Centers and other community agencies.
  • Assist households in applying for housing and subsidy applications, Veterans Administration, Social Security, and other state/federal benefits.
  • Maintain regular communication with veteran households and community partners involved.
  • Help identify and remove barriers to permanent housing and complete housing inspections for prospect units.
  • Provide education on basic tenant rights & responsibilities.
  • Participate in individual supervision, team meetings, internal and external program audits, trainings, and other professional development.

Requirements:
  • BA/AA degree preferred; however, a minimum of 2 years related experience in a case management role may be substituted.
  • Knowledge of veteran issues, homelessness, and state & Federal resources highly preferred.
  • Computer proficiency is preferred in electronic health records, Microsoft Word, and Outlook.

Benefits:
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer.
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking.
  • 403(b) retirement plan with employer match.
  • 24/7 nurse hotline for urgent health questions.
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more.
  • Employer-paid long-term disability and life insurance.
  • Pet insurance.
  • Tuition remission programs.
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program).
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment.
  • 14 paid holidays, higher than industry average.
  • Fitness/wellness reimbursement to cover expenses such as gym membership.
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment.

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