Hospice Case Manager

2 days ago

Lawrence, Massachusetts, United States Della Infotech Full time
Job Title: RN Case Manager

We are seeking a skilled RN Case Manager to join our team at Della Infotech. As a RN Case Manager, you will be responsible for providing high-quality hospice care to patients and their families, utilizing current principles of palliative care and symptom management.

Key Responsibilities:
  • Provide hospice nursing care to patients and families, utilizing current principles of palliative care and symptom management.
  • Coordinate care in a cost-efficient manner, ensuring the best possible outcomes for patients.
  • Collaborate effectively with other members of the Interdisciplinary Team (IDT) to provide comprehensive care.
  • Utilize the nursing process and current standards of nursing practice to provide hospice care.
  • Remain competent on technical nursing skills, including IVs and Gtubes.
  • Provide effective patient and family teaching, ensuring they are empowered to manage their care.
  • Communicate with physicians and CAH staff regarding changes in patient condition, ensuring seamless care coordination.
  • Understand family dynamics and work effectively within various types of family systems, providing support and guidance as needed.
  • Demonstrate the ability to act as a team player, providing peers with support and mentoring when appropriate.
  • Utilize resources appropriately, ensuring the best possible outcomes for patients.
  • Demonstrate the ability to act as a patient and family advocate, providing information about available resources and supporting their needs.
  • Accurately address the need for additional services, ensuring patients receive the care they require.
  • Perform an adequate number of nursing visits necessary to provide superior hospice care, meeting CAH standards.
  • Communicate patient reports and status changes concisely and effectively, ensuring seamless care coordination.
  • Perform and document HHA supervision every 14 days, ensuring compliance with regulations.
  • Update Care Plan, Medication Profile, and HHA Treatment Plan routinely and as patient condition changes, ensuring accurate and up-to-date information.
  • Complete all nursing documentation per procedures and nursing standard of practice, including assessments, interventions, responses to interventions, communications, verbal orders, etc.
  • Perform in a professional manner at all times, upholding the standards of Della Infotech.
  • Manage caseload efficiently and effectively, ensuring timely and high-quality care.
  • Involves Clinical Manager and Medical Director in situations appropriately, ensuring seamless care coordination.
  • Follow guidelines for weekend and evening coverage, ensuring patients receive the care they require.
  • Understand how to maintain professional boundaries with patients and families, ensuring a safe and respectful environment.
  • Utilize good customer service skills internally and externally, providing exceptional care and support.
  • Assist in orientation of new staff, ensuring a smooth transition into their role.
  • Pursue standards of excellence in performance as a hospice case manager, continuously improving and refining skills.
  • Work with Clinical Manager to identify opportunities for improvement in performance and work to address them, ensuring continuous growth and development.
  • Proactive in increasing knowledge of hospice care and standards of practice, staying up-to-date on the latest developments and best practices.
  • Assist in hospice education in the community, promoting awareness and understanding of hospice care.
  • Participate in achieving CAH goals and objectives, ensuring the organization's success and growth.
  • Represent CAH and promote hospice care in the community and other healthcare professionals, ensuring a positive and supportive environment.
  • Demonstrate a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise, ensuring adherence to regulations and standards.
  • Ensure compliance within guidelines set forth by regulatory agencies (DPH, ERISA, etc.) and demonstrate compliance with Home Health Foundation policies and procedures, ensuring a safe and compliant environment.
  • Practice confidentiality principles set by the agency and federal HIPAA/HITECH guidelines, ensuring the protection of patient information.
  • Participate in all mandatory inservices, ensuring continuous learning and growth.
  • Complete other duties as assigned, ensuring a smooth and efficient operation of the organization.

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