Case Manager

2 days ago


Lawrence, Massachusetts, United States Volunteers of America Massachusetts Full time
Job Title: Case Manager

At Volunteers of America Massachusetts, we are seeking a dedicated and compassionate Case Manager to join our Supportive Services for Veteran Families program. As a Case Manager, you will play a critical role in supporting the well-being and stability of homeless and at-risk veterans and their families.

Key Responsibilities:
  • Develop and implement housing plans and budgets with veteran households to maintain or obtain permanent housing.
  • Conduct assessments and coordinate services/referrals with VA Medical Centers and other community agencies.
  • Assist households in applying for housing and subsidy applications, Veterans Administration, Social Security, and other state/federal benefits.
  • Maintain regular communication with veteran households and community partners involved.
  • Help identify and remove barriers to permanent housing and complete housing inspections for prospect units.
  • Provide education on basic tenant rights & responsibilities.
Requirements:
  • BA/AA degree preferred; however, a minimum of 2 years related experience in a case management role may be substituted.
  • Knowledge of veteran issues, homelessness, and state & Federal resources highly preferred.
  • Computer proficiency is preferred in electronic health records, Microsoft Word and Outlook.
What We Offer:
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer.
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking.
  • 403(b) retirement plan with employer match.
  • 24/7 nurse hotline for urgent health questions.
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more.
  • Employer-paid long-term disability and life insurance.
  • Pet insurance.
  • Tuition remission programs.
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program).
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment.
  • 14 paid holidays, higher than industry average.
  • Fitness/wellness reimbursement to cover expenses such as gym membership.
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment.

We are an Equal Employment Opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


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