Customer Engagement Specialist

2 weeks ago


Boone, North Carolina, United States Carolina West Wireless, Inc. Full time
Position Overview

Join a dynamic team where your contributions are valued and your career can flourish

Carolina West Wireless, Inc. is seeking a dedicated individual to enhance our customer experience and drive sales in a supportive environment.

Compensation: Competitive hourly wage ranging from $15 to $21, with guaranteed commissions for the initial three months. Enjoy your Sundays off as we are closed on that day.

Key Responsibilities:

  • Drive sales with a strong emphasis on customer satisfaction.
  • Act as a brand representative, fostering relationships through community involvement.
  • Develop and sustain connections with both new and existing clientele.
  • Provide assistance, information, and insights while evaluating customers' wireless requirements.
  • Identify and propose new opportunities for renewals, upgrades, accessories, and service enhancements.
  • Address product and service challenges by determining root causes and implementing effective, customer-centric solutions.
  • Uphold customer privacy and safeguard company information by maintaining confidentiality.
  • Perform additional tasks and responsibilities as assigned by management.

Qualifications:

  • Self-motivated and proactive.
  • Creative thinker with innovative problem-solving skills.
  • High School Diploma or GED required; a two-year degree is advantageous.
  • 1-2 years of prior sales experience preferred, particularly in a commission-driven environment.
  • Availability to work flexible hours, including days, evenings, Saturdays, and occasional holidays.
  • Exceptional verbal and written communication abilities.
  • Strong interpersonal skills with a customer-first mindset.
  • Capability to thrive in a fast-paced retail setting.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in computer applications (Excel, Word, Outlook, and Internet).
  • Physical capability to meet job demands, including bending, lifting, and standing, with the ability to lift up to 25 pounds.

Why Join Us?

At Carolina West Wireless, we pride ourselves on being a premier provider of connected solutions in western North Carolina. Recognized as a certified Great Place to Work, we offer a comprehensive benefits package because we believe our employees are our greatest asset. Enjoy competitive pay, complimentary wireless service, medical, vision, dental coverage, paid time off, training opportunities, tuition reimbursement, pension plan, 401(k), and much more.



  • Boone, North Carolina, United States Elevation Chevrolet GMC Full time

    Position Overview: As an Automotive Parts Specialist at Elevation Chevrolet GMC, you will engage in a variety of essential functions including receiving shipments, organizing inventory, distributing parts, and supporting both the service and sales teams with parts and accessories. Your role is crucial in maintaining smooth operations and enhancing customer...


  • Boone, North Carolina, United States UNC Health Appalachian Full time

    Position Overview The Sanitation Services Specialist is tasked with maintaining a hygienic and secure atmosphere for patients, visitors, and staff members. This position requires an individual who is meticulous, capable of working autonomously, and dedicated to delivering exceptional service. The Sanitation Services Specialist undertakes various cleaning...


  • Boone, North Carolina, United States UNC Health Appalachian Full time

    Position Overview The Sanitation Services Specialist is tasked with maintaining a hygienic and secure atmosphere for patients, visitors, and healthcare personnel. This position demands an individual who is meticulous, capable of working autonomously, and possesses a strong dedication to delivering exceptional service. The Sanitation Services Specialist...


  • Boone, North Carolina, United States Wilkes Chamber of Commerce Full time

    Position Overview:This full-time role as a Health Insurance Retail Sales Specialist is pivotal in our retail environment.Our Retail Sales Specialists are essential in delivering exceptional service and sales support to our members. They are responsible for promoting and educating clients on various health insurance products, including those for individuals...


  • Boone, North Carolina, United States Chick-fil-A Full time

    Job SummaryWe are seeking a friendly and hardworking individual to join our team as a Cashier. As a Cashier, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesGreet customers warmly and make them feel welcomeManage transactions accurately and efficiently using a cash...


  • Boone, North Carolina, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • Boone, North Carolina, United States Samaritan's Purse Full time

    Position OverviewEngagement OpportunitySamaritan's Purse is seeking a Culinary Services Specialist to apply their culinary expertise at our ministry site. The successful candidate will demonstrate precision in preparing nutritious meals. Responsibilities include following approved menus and recipes while ensuring compliance with all policies regarding waste...


  • Boone, North Carolina, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a pivotal role in enhancing customer satisfaction and ensuring operational excellence. Your expertise will guide a team dedicated to delivering exceptional service in a fast-paced retail environment.Key ResponsibilitiesOversee daily customer service operations, ensuring adherence to...


  • Boone, North Carolina, United States NUTRITIOUS THOUGHTS Full time

    Position Overview: Outpatient Nutrition SpecialistRole Summary:The Outpatient Nutrition Specialist is integral in guiding individuals towards healthier eating habits through comprehensive nutritional evaluations and tailored dietary advice. This position emphasizes relational care, ensuring that each client receives personalized support. The specialist will...


  • Boone, North Carolina, United States Samaritan's Purse Full time

    Job OverviewEngagement OpportunitySamaritan's Purse is seeking a Culinary Services Specialist who can apply their culinary expertise at our ministry site. The ideal candidate will be diligent in preparing nutritious meals. Responsibilities include utilizing approved menus and recipes while complying with all regulations concerning minimal waste, food safety,...


  • Boone, North Carolina, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Your primary goal will be to promptly resolve any customer concerns and...


  • Boone, North Carolina, United States ECR Software Corporation Full time

    Job OverviewPOSITION SUMMARYThe E-Commerce Support Specialist plays a crucial role in overseeing the setup, configuration, and specialized assistance related to ECRS' E-Commerce platforms. This position ensures that customers receive comprehensive support and guidance throughout their experience.KEY RESPONSIBILITIESFacilitate the onboarding, installation,...


  • Boone, North Carolina, United States Elevation Chevrolet GMC Full time

    Exciting Role as a Customer Service Representative at Elevation Chevrolet GMCWe are seeking a committed Customer Service Representative to become an integral part of our vibrant team at Elevation Chevrolet GMC. As the initial point of contact for our dealership, you will be essential in delivering outstanding service to all visitors and callers, ensuring...


  • Boone, North Carolina, United States Appalachian State Full time

    Job OverviewWe are seeking a talented and innovative Creative Video Production Specialist to join our dynamic team. This role offers the opportunity to work remotely while contributing to impactful storytelling through video content. About UsAt Appalachian State University, nestled in the scenic Blue Ridge Mountains of North Carolina, we are dedicated to...


  • Boone, North Carolina, United States Friendship Automotive Full time

    About Us: At Friendship Automotive, we pride ourselves on being a customer-focused automotive group with a family-like culture. With 18 locations across 5 states and 8 cities, we're committed to delivering exceptional service to our customers.Job Summary: We're seeking highly motivated and customer-centric Sales and Product Specialists to join our team at...


  • Boone, North Carolina, United States Elevation Chevrolet GMC Full time

    Exciting Role as a Receptionist at Elevation Chevrolet GMCWe are seeking a committed Receptionist to become an integral part of our vibrant team at Elevation Chevrolet GMC. In this pivotal position, you will serve as the initial point of contact for our dealership, playing a crucial role in delivering outstanding customer service to all guests and callers,...


  • Boone, North Carolina, United States Food Lion Full time

    Job Title: Customer Service Cashier (Sales Associate) Department: Front End Reports To: Customer Service Manager Primary Objective: To deliver swift, convenient, adaptable, and amiable service to our clientele by meeting Food Lion's customer service benchmarks. To maintain a friendly, polite, and collaborative demeanor with fellow store team members....


  • Boone, North Carolina, United States UNC Health Appalachian Full time

    Position Overview The Healthcare Support Specialist plays a vital role in delivering essential services across various non-clinical departments within the healthcare organization. Responsibilities include rotating through Patient Observation, Admissions, Transport, and other designated areas as competencies are acquired. This role requires ethical...


  • Boone, North Carolina, United States ServiceMaster Commercial Maintenance Systems Full time

    Job DescriptionWe are a leading provider of commercial cleaning and maintenance services, seeking a highly motivated and detail-oriented individual to join our team as a Commercial Cleaning Specialist.Key Responsibilities:Perform thorough cleaning and maintenance duties in commercial facilities, using provided equipment and supplies.Ensure a high level of...


  • Boone, North Carolina, United States Wilkes Chamber of Commerce Full time

    Position Overview: Full Time Health Insurance Retail Sales Specialist This role is centered around delivering exceptional service and sales support to our members in a vibrant retail environment. Key Responsibilities: Effectively communicate complex health insurance concepts to members, providers, and team members in both verbal and written formats.Identify...