Financial Services Branch Supervisor
2 weeks ago
Equal Opportunity Employer Statement
We are committed to providing equal employment opportunities to all qualified candidates. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Position Overview
Are you looking to embark on a career that offers pathways for advancement beyond just a sales or retail position? Do you enjoy engaging with customers and delivering exceptional service? If so, we invite you to explore this opportunity.
Wallace Management Company is seeking a dynamic and personable Branch Operations Manager to deliver exceptional customer service and lead our team effectively.
About Wallace Management Company
We have been a leader in the small consumer finance sector since 1980, managing over 130 branches across multiple states and continuing to expand.
Why Join Us?
- Affordable health, dental, vision, and life insurance for full-time team members
- 401(k) plan with company matching
- Paid holidays and vacation time
- Opportunities for monthly bonuses
- Oversee daily management and supervision of branch staff.
- Train new hires and enhance their understanding of company policies and branch operations.
- Keep the District Manager informed about branch performance metrics.
- Provide leadership to inspire employees and maintain high production levels in line with company standards.
- Drive consistent growth in accounts and receivables by attracting new clients and retaining existing ones.
- Prepare necessary reports for management review.
- Foster positive customer relationships.
- Conduct internal audits to ensure compliance and quality.
- Ensure timely completion of all delinquent work.
- Address serious customer concerns that require managerial intervention.
Employment Type: Full-Time
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