Principal Site Reliability Engineer

1 week ago

Charlotte, North Carolina, United States Brightspeed Full time
Job Title: Principal Site Reliability Engineer

We are seeking a highly skilled Principal Site Reliability Engineer to join our team at Brightspeed. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining scalable and reliable cloud-based systems.

Key Responsibilities:
  • Design and implement monitoring systems to track performance and availability of business-critical systems and infrastructure.
  • Develop scripts and tools to automate repetitive tasks, such as deployment, scaling, and monitoring.
  • Collaborate with development teams, operations, and other stakeholders to ensure new services and features are reliable and scalable.
  • Work on reducing latency and improving data transmission speed across the network.
  • Define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure services meet performance and availability targets.
  • Conduct postmortems after incidents to identify areas for improvement.
  • Lead a team of site reliability engineers, mentoring them on support activities required for system reliability.
Requirements:
  • Master's degree in computer science, telecommunications, or similar areas, with a minimum of 10 years software engineering experience, including 5 years as a site reliability engineer.
  • Proven track record of managing mission-critical customer-facing applications for reliability.
  • 5+ years of experience supporting operations and maintenance for cloud-native applications in production that are fault-tolerant, self-healing, scalable, and high available.
  • Excellent troubleshooting and problem-solving skills, with a keen attention to detail to identify and resolve complex production issues.
  • Deep understanding of cloud computing platforms (GCP) and containerization technologies (Docker, Kubernetes).
  • Strong knowledge of infrastructure as code tools (Terraform, Ansible, ArgoCD) and CI/CD pipelines.
  • Strong experience working with integration of code quality tools (SonarQube or Checkmarx) with CI/CD pipeline.
  • Strong experience with monitoring, logging, and observability tools like Splunk, GCP log, Dynatrace.
  • Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders.
Bonus Points:
  • Certifications such as Google Professional Cloud DevOps Engineer or AWS Certified DevOps Engineer.

At Brightspeed, we value innovation, collaboration, and customer satisfaction. If you are a motivated and experienced site reliability engineer looking for a new challenge, please submit your application.

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