Account Management Specialist

3 weeks ago


Wixom, Michigan, United States Mercury Sound and Lighting Full time
Job Description

Mercury Sound & Lighting is a leader in audio-visual (AV) integration. We are seeking an experienced Account Management Specialist - AV Solutions to drive new business opportunities and support existing client relationships.

Responsibilities
  1. Business Growth: Identify and develop new business opportunities through prospecting and relationship-building.
  2. Client Relationship Management: Maintain and enhance relationships with existing clients, ensuring their needs are met and satisfaction is maintained.
  3. Sales Performance: Develop and implement strategies to maximize AV project sales and meet or exceed assigned revenue and gross margin targets.
  4. Sales Execution: Perform needs assessments, create sales proposals, estimates, specifications, and presentations. Collaborate with internal teams such as operations and administration to secure and execute sales.
  5. Project Delivery: Ensure smooth transitions from sales to project completion, ensuring client satisfaction and conversion to service agreements.
  6. Team Support: Work collectively with other sales team members and internal resources to ensure the successful delivery of AV projects.
  7. Technology and CRM: Utilize CRM systems to manage leads, track sales activity, and report on account performance. Must be proficient in Microsoft Office tools like Outlook, Teams, Excel, and Word.

Estimated Salary: $85,000 - $115,000 per year, based on location and experience



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