Field Service Representative

3 weeks ago


Dodge Center, Minnesota, United States Resound Networks LLC Full time
Job Overview

We are seeking a skilled Installation/Service Technician to join our team at Resound Networks LLC, a growing wireless internet service provider in Texas, Arizona, and New Mexico.

Key Responsibilities
  • Install new customers and complete thorough documentation of the installation process.
  • Serve existing customers with prompt and reliable service calls at their residences.
  • Maintain excellent customer relationships by identifying solutions to problems and educating customers on Wi-Fi and related solutions for each individual home.
  • Ensure the upkeep of company and customer equipment by following operational instructions, troubleshooting breakdowns, maintaining supplies, and performing preventative maintenance.
Requirements and Qualifications
  • Bachelor's degree or equivalent work experience in a relevant field such as computer science, electrical engineering, or telecommunications.
  • Basic computer knowledge and proficiency in software applications.
  • Good judgment, interpersonal skills, confidence, and troubleshooting skills are essential for success in this role.
  • Results-driven individuals who can effectively prioritize tasks and manage time efficiently will thrive in this position.

Salary: $60,000 - $80,000 per year, depending on experience. Benefits include competitive pay, opportunities for career advancement, and a dynamic work environment.



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