Customer Service Representative
2 weeks ago
Kwik Trip is a family-owned company dedicated to serving our guests and coworkers while treating everyone like family. With over 50 years of experience, we have built a reputation for providing excellent customer service and creating a positive work environment.
Job OverviewWe are seeking energetic, outgoing, and positive individuals to join our team as Food/Guest Service coworkers. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and inviting store, and working collaboratively with colleagues to achieve sales goals.
Responsibilities- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store by restocking shelves, sweeping floors, and cleaning equipment.
- Work collaboratively with colleagues to achieve sales goals and meet customer needs.
- Develop strong relationships with customers by actively listening to their needs and preferences.
- You must be at least 16 years of age to work in our stores.
- Great people skills are essential for this role, including the ability to communicate effectively with customers and colleagues.
- Enjoy a fast-paced work environment and be able to adapt to changing situations.
- Ability to problem-solve challenges and shift priorities quickly.
- Desire to help customers and provide exceptional service.
- Maintain a clean and inviting store environment.
- Some weekend and holiday availability is required.
Kwik Trip has been rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated, and strive to make a difference in people's lives. Our teams are loaded with fun, ambitious, and energetic people who make work enjoyable and brighten the days of our guests. We are proud to be an Equal Opportunity Employer and offer a variety of careers paths from Retail Leadership to our Support Center and Production and Distribution Facilities. Many co-workers throughout the company have started as Guest Service Co-workers and have developed the skills to take on new challenges and roles within the company.
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