Wireless Internet Specialist
3 weeks ago
Resound Networks LLC is a leading provider of wireless internet services in Texas, Arizona, and New Mexico, serving residential and business customers across multiple locations.
Job SummaryWe seek an experienced Installation/Service Technician to join our team, responsible for installing and maintaining wireless internet systems, providing exceptional customer service, and collaborating with the maintenance team to ensure optimal performance.
Responsibilities- Install and configure wireless internet systems for new customers, adhering to industry standards and company policies.
- Perform routine maintenance and repairs on company equipment and customer premises equipment (CPE).
- Respond to service calls, troubleshoot issues, and provide resolution in a timely and professional manner.
- Maintain accurate records of installations, service calls, and customer interactions, utilizing software applications and other tools as needed.
- Associate's or bachelor's degree in a relevant field, such as telecommunications, electrical engineering, or computer science.
- Minimum 2 years of experience in a related field, including installation, maintenance, and repair of electronic equipment.
- Proficiency in software applications, including CRM systems, Microsoft Office, and Google Suite.
- Excellent problem-solving skills, attention to detail, and ability to work independently with minimal supervision.
Estimated Salary: $70,000 per year, based on location and experience. Benefits include a comprehensive compensation package, opportunities for growth and development, and a supportive work environment.
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