Retail Operations Manager

2 days ago


Elm Creek, Nebraska, United States Sapp Bros., Inc. Full time
Job Summary:
We are seeking a highly motivated and experienced Retail Operations Manager to lead our team at Sapp Bros., Inc. The ideal candidate will have a strong background in retail operations, excellent leadership skills, and a proven track record of driving business growth.

About Us:
Sapp Bros., Inc. is a leading provider of travel centers across the United States. Our company is built on a commitment to quality, ethics, and superior customer service. We offer a dynamic work environment with opportunities for advancement and competitive compensation.

Responsibilities:
  • Store Operations Management: Oversee daily store operations, ensuring a clean, safe, and welcoming environment for customers.
  • Team Leadership: Lead and motivate a high-performing team, providing guidance and support to ensure success.
  • Customer Service: Foster a culture of exceptional customer service, responding promptly to customer needs and concerns.
  • Inventory Management: Manage inventory levels, ordering merchandise and supplies as needed, to maintain optimal stock levels.
  • Financial Management: Monitor sales performance, manage budgets, and make data-driven decisions to drive business growth.
  • Maintenance and Safety: Ensure compliance with safety regulations, managing maintenance and janitorial teams to maintain a safe and clean environment.

Requirements:
  • Leadership Experience: Minimum 2 years of leadership experience in retail operations or a related field.
  • Communication Skills: Excellent written and verbal communication skills, with ability to build strong relationships with team members and customers.
  • Problem-Solving: Proven problem-solving skills, with ability to analyze data and make informed decisions.
  • Adaptability: Ability to adapt to changing circumstances, priorities, and deadlines.

Benefits:
  • Competitive Salary:$55,000 - $65,000 per year
  • Bonuses: Eligible for bonuses based on individual and team performance.
  • Health Insurance: Comprehensive health insurance package.
  • Retirement Plan: 401(k) plan with company match.
  • Tuition Reimbursement: Opportunities for tuition reimbursement and professional development.
  • Employee Discounts: Discounts on merchandise and services at Sapp Bros., Inc. locations.


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