Retail Operations Manager
2 days ago
We are seeking a highly motivated and experienced Retail Operations Manager to lead our team at Sapp Bros., Inc. The ideal candidate will have a strong background in retail operations, excellent leadership skills, and a proven track record of driving business growth.
About Us:
Sapp Bros., Inc. is a leading provider of travel centers across the United States. Our company is built on a commitment to quality, ethics, and superior customer service. We offer a dynamic work environment with opportunities for advancement and competitive compensation.
Responsibilities:
- Store Operations Management: Oversee daily store operations, ensuring a clean, safe, and welcoming environment for customers.
- Team Leadership: Lead and motivate a high-performing team, providing guidance and support to ensure success.
- Customer Service: Foster a culture of exceptional customer service, responding promptly to customer needs and concerns.
- Inventory Management: Manage inventory levels, ordering merchandise and supplies as needed, to maintain optimal stock levels.
- Financial Management: Monitor sales performance, manage budgets, and make data-driven decisions to drive business growth.
- Maintenance and Safety: Ensure compliance with safety regulations, managing maintenance and janitorial teams to maintain a safe and clean environment.
Requirements:
- Leadership Experience: Minimum 2 years of leadership experience in retail operations or a related field.
- Communication Skills: Excellent written and verbal communication skills, with ability to build strong relationships with team members and customers.
- Problem-Solving: Proven problem-solving skills, with ability to analyze data and make informed decisions.
- Adaptability: Ability to adapt to changing circumstances, priorities, and deadlines.
Benefits:
- Competitive Salary:$55,000 - $65,000 per year
- Bonuses: Eligible for bonuses based on individual and team performance.
- Health Insurance: Comprehensive health insurance package.
- Retirement Plan: 401(k) plan with company match.
- Tuition Reimbursement: Opportunities for tuition reimbursement and professional development.
- Employee Discounts: Discounts on merchandise and services at Sapp Bros., Inc. locations.
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