Bakery Sales Associate
1 day ago
We are seeking a skilled Bakery Clerk to join our team at Kroger. As a Bakery Clerk, you will be responsible for providing exceptional customer service and ensuring that our bakery products are of the highest quality.
Key Responsibilities:- Prepare bakery items according to customer requests using proper equipment.
- Offer product samples to customers to help them discover new items or products they inquire about.
- Inform customers of bakery specials and provide them with fresh products that they have ordered.
- Recommend bakery items to customers to ensure they get the products they want and need.
- Use all equipment in the bakery according to company guidelines.
- Prepare foods according to food temperature logs and follow cooking/baking instructions.
- Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients in merchandise.
- Check product quality to ensure freshness and review "sell by" dates.
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customers.
- Stay current with present, future, seasonal, and special ads.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Display a positive attitude.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
Kroger is a leading grocery store chain with a rich history of innovation and a commitment to feeding the human spirit. We take pride in bringing diverse teams together with a passion for food and people to create amazing experiences for our customers, communities, and each other.
We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family.
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