Outbound Fulfillment Operations Manager

5 days ago

Saint Rose, Louisiana, United States Southern Glazer's Wine & Spirits Full time
Job Summary

We are seeking a highly skilled and experienced Outbound Fulfillment Supervisor to join our team at Southern Glazer's Wine & Spirits. As a key member of our distribution center operations, you will be responsible for providing general supervision to employees in order fulfillment, ensuring accurate and efficient fulfillment of orders to retail customers, and maintaining a safe working environment.

Key Responsibilities
  • Direct the filling, loading, and checking of product orders for retail customers through the management of team associates.
  • Train new team associates and ensure understanding of organization and operation policies and service guidelines.
  • Ensure accurate and efficient fulfillment of orders to retail customers.
  • Coach, direct, and counsel team associates on overall performance.
  • Define productivity expectations and monitor progress regularly.
  • Conduct meetings with team associates.
  • Identify and recommend opportunities for employee development and performance improvement requirements.
  • Participate in the recruitment and hiring of team associates.
  • Assist with evening scheduling for night warehouse operations.
Additional Responsibilities
  • Attend monthly safety meetings.
  • Participate in online training courses each quarter.
  • Achieve all operational performance metrics as required.
  • Maintain a safe working environment according to company and OSHA regulations.
  • Perform other related duties as assigned.
Requirements
  • Bachelor's Degree preferred.
  • 3 years of experience or equivalent education and related experience.
  • Proficient in Microsoft Office Suite.
  • Strong organization, multi-tasking, and time management skills.
Physical Demands
  • Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping.
  • Additional hours may be required during peak periods.
  • Capable of working flexible hours which could include overnight, early morning, and/or late evening.
  • May require working at heights of 8 feet or greater.
  • May require lifting/lowering, pushing, carrying, or pulling up to 56lbs.
About Southern Glazer's Wine & Spirits

Southern Glazer's Wine & Spirits is the largest distributor of beverage alcohol in North America, and proud to be a multi-generational, family-owned company. We have a proud history of consistently delivering impeccable service in 44 states, plus the District of Columbia, and Canada. Our careers focus on delivering a captivating and rewarding experience. Challenging our colleagues every step of the way, we provide the tools for them to grow, succeed and accomplish both their personal and professional goals. Together, we can deliver the highest quality service for our suppliers and our customers while we put you on the career path you've been looking for.

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