Customer Service Representative
7 hours ago
CornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through incoming calls and emails.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide customers with product and service information
- Process orders, forms, and applications
- Route calls to appropriate resources
- Update job knowledge by participating in educational opportunities
- Enhance company brand by exploring opportunities to add value to job functions and processes
- Train other Customer Service Representatives on new systems and functions
- Assist management on various projects as needed
- 2-3 years' experience in a call center
- High School diploma or equivalent
- Proficient in Microsoft applications
- Customer-focused with the ability to analyze and solve problems
- Strong written and verbal communication skills along with active listening
- Ability to multi-task, set priorities, and manage time effectively
- Skills testing
- Drug testing
- Background check
CornerStone Staffing is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package. If you are a motivated and customer-focused individual, please apply today
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