Senior Restaurant Operations Manager

1 day ago


Olathe, Kansas, United States Papa John's Overland Park Full time
Job Description

This is a corporate position that plays a vital role in ensuring compliance with Papa John's product and customer service standards.

Main Responsibilities
  • Ensure quality products are delivered to customers by adhering to Papa John's standards and accurately reflecting customer orders.
  • Communicate and promote quality standards to team members through training and utilization of company resources, such as the Operations Manual and Team Member Handbook.
  • Recommend performance actions for team members to the General Manager, while fostering an atmosphere of teamwork, energy, and fun among the team.
  • Manage sales goals by providing exceptional customer service, building check averages through team member training and sales execution, and exploring creative local marketing methods.
  • Oversee profit goals by controlling controllable costs, including food, labor, and other expenses, and implementing corrective measures when necessary.
  • Plan and manage adequate inventory levels using the restaurant's computerized system to meet sales demands and minimize loss.
Additional Responsibilities

The ideal candidate will also be responsible for managing company assets, ensuring the restaurant is clean, fully equipped, and maintains proper equipment operation; adhering to safety and security standards at all times.

Papa John's Overland Park offers a competitive salary range of $50,000 - $70,000 per year, depending on experience.


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