Front Desk Associate

4 weeks ago


Charlotte, North Carolina, United States Topgolf Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk/Busser/Food Runner/Barback. This role is responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities

  • Greeting and Assistance
    • Greet and welcome guests in a friendly and professional manner.
    • Assist guests with seating, reservations, and waitlist management.
  • Food and Beverage Service
    • Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.
    • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Customer Service
    • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly.
    • Maintain a positive and respectful attitude, ensuring a welcoming environment for all guests.

Critical Skills and Experience

  • Interpersonal and Communication Skills
    • Excellent interpersonal and communication skills, with the ability to work effectively with guests, staff, and management.
  • Organizational and Time Management Skills
    • Strong organizational and time management skills, with the ability to multitask and prioritize tasks efficiently.
  • Attention to Detail
    • Strong attention to detail, with the ability to maintain a clean and organized workspace.

Equal Opportunity Employer

Topgolf is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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