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Customer Service Representative

2 months ago

Belleville, Michigan, United States American Red Cross Full time

Make a Difference with the American Red Cross

We are seeking a dedicated Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients.

Key Responsibilities:

  • Answer incoming calls to reschedule and screen WIC applicants
  • Contact participants to reschedule missed appointments, including via 2-way texting
  • Maintain accurate and updated participant information
  • Ensure Autodialer is set properly to run

Why Work with Us?

At the American Red Cross, we are committed to making a positive impact in our communities. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service.

What We Offer:

  • A dynamic and supportive work environment
  • Competitive pay and benefits
  • Opportunities for professional growth and development

Apply Today