Enrollment Services Specialist

2 weeks ago


Wyomissing, Pennsylvania, United States The Loomis Company Full time

WHO WE'RE LOOKING FOR:

We seek a dedicated and enthusiastic individual who is eager to develop professionally. This role involves delivering timely and professional assistance to employees and human resources representatives concerning enrollment processes. Key responsibilities include:

  • Processing terminations for members and dependents, including timely issuance of COBRA notifications.
  • Providing exceptional support to client HR representatives.
  • Entering new hires, updates, and terminations into the system.
  • Communicating with prescription benefit providers to implement changes and resolve issues.
  • Managing and following up on age-out notifications.
  • Completing various special projects as assigned.

WORK ENVIRONMENT:

This position is based in a collaborative office environment.

QUALIFICATIONS AND SKILLS:

  • Strong customer service orientation.
  • Effective communication skills, both verbal and written.
  • Excellent organizational abilities.
  • Proficiency in Microsoft Office Suite and claims management systems.
  • Ability to interact courteously over the phone.

EDUCATIONAL BACKGROUND:

A High School Diploma or General Education Degree (GED) is required, along with six to twelve months of relevant experience or training, or an equivalent combination of education and experience.

BENEFITS:

  • Generous paid time off and holidays.
  • Support for work-life balance.
  • Comprehensive medical, dental, and vision coverage.
  • Healthcare spending or reimbursement accounts such as HSA or FSA.
  • Employer-sponsored core benefits including life insurance, short-term disability, long-term disability, and employee assistance programs.
  • 401k plan with company matching.
  • Numerous company-sponsored employee engagement events.
  • Opportunities for career advancement within the organization.


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