Orthodontic Care Specialist
5 days ago
At ROG Orthodontics, we are seeking a highly skilled and compassionate Orthodontic Care Specialist to join our team. This role is a pivotal part of our practice, serving as the primary supporting person to our doctor team.
Key Responsibilities:
- Establish a Trusting Relationship with Patients: Provide exceptional patient customer service, ensuring a positive and friendly experience for all patients.
- Orthodontic Education and Support: Educate patients on orthodontic care and treatment practices, promoting a thorough understanding of their treatment plan.
- Chairside Assistance: Work closely with patients, assisting with the placement and removal of orthodontic appliances, taking X-Rays, and fabricating retainers.
- Chart Maintenance and Transcription: Accurately maintain patient charts and transcribe doctor notes, ensuring seamless communication and record-keeping.
- Equipment Preparation and Maintenance: Keep patient rooms stocked and organized, clean, sterilize, and prepare equipment for optimal functionality.
- Professional Development: Be receptive to coaching and training from doctors to continuously develop and improve your skillset.
- Additional Duties: Perform other tasks as required to support the smooth operation of our practice.
Requirements:
- Knowledge and Skills: Possess a solid understanding of orthodontics, including treatment appliances and equipment used in the field.
- Communication and Interpersonal Skills: Demonstrate excellent written and oral communication skills, with the ability to effectively communicate techniques and procedures.
- Compassion and Service-Oriented: Provide high-level service to patients, parents, and staff, upholding the highest standards of integrity and confidentiality.
- Education and Experience: Hold a High School Diploma, GED, or equivalent, with 1-3 years of relative experience in a healthcare or customer service setting.
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