Technical Service Manager

6 days ago


Edison, New Jersey, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time
Job Summary

We are seeking a highly skilled Technical Service Manager to join our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. This role will be responsible for providing technical support to dealers and contractors, as well as conducting installation and service training sessions.

Key Responsibilities
  • Provide technical support to dealers and contractors to resolve technical issues
  • Conduct installation and service training sessions for targeted dealers
  • Produce training materials and conduct training sessions
  • Manage service technician team and coordinate their training and suggestions for improvements
  • Ensure the availability and quality of communications with customers
  • Participate in additional projects/activities to support ongoing business needs
Requirements
  • 5+ years of experience in a related field
  • High School Diploma or GED equivalent
  • HVAC training/certification required
  • Excellent customer service, relationship management, and interpersonal skills
  • Strong HVAC technical knowledge, operating systems, mechanical and electrical ability
  • Proficiency in MS Outlook, Word, Excel, and PowerPoint
Work Environment
  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • Travel is required – up to 30%

DAIKIN COMFORT TECHNOLOGIES DIST INC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.



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