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Patient Administrative Coordinator

2 months ago

Joliet, Illinois, United States Team Rehabilitation Full time
Job Summary

We are seeking a highly organized and empathetic Patient Administrative Coordinator to join our team at Team Rehabilitation. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience for our clients.

Key Responsibilities
  • Front Desk Operations: Greet patients in a friendly and professional manner, verify appointments, and assist with necessary paperwork.
  • Communication and Scheduling: Ensure effective communication with patients, physicians, and staff members, including scheduling and coordinating appointments.
  • Insurance and Billing: Assist patients with insurance-related questions, verify and explain insurance benefits, and obtain and track authorizations as needed.
  • Record Keeping and Data Entry: Accurately update and maintain electronic medical and billing records, including billing changes and follow-up tasks.
  • Customer Service: Provide exceptional customer service, respond to patient inquiries, and resolve any issues in a timely and professional manner.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Experience in a patient-centered healthcare position or customer-facing role is an asset.
  • Skills: Excellent written and verbal communication skills, basic computer skills, and a commitment to diversity, equity, and inclusion.
What We Offer

As a Patient Administrative Coordinator at Team Rehabilitation, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package, including:

  • Competitive pay
  • Benefits for full and part-time employees
  • Free medical plan
  • Monthly bonuses
  • 401(k) match
  • Excellent educational incentives
  • Generous PTO
  • Profit sharing
  • Mentorship