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Customer Service Representative

2 months ago

Aurora, Colorado, United States Solaris Solutions Full time

We are seeking a skilled and motivated Customer Service Representative to join our team at Solaris Solutions.

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.

Your Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide product information and recommendations to customers
  • Process customer orders and resolve any issues related to their accounts
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction targets

Your Ideal Profile:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office and customer relationship management software
  • Fluency in English (spoken and written)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.