Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Waste Connections. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our services to new and existing customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service and promote our services to new and existing customers
- Work closely with other departments to resolve customer disputes and ensure customer satisfaction
- Fulfill contract forms, determine charges for service requested, collect deposits, and prepare change of address records
- Take payments, bank deposits, and perform general office duties
Requirements:
- Experience with Microsoft Word, Excel, and E-Mail
- Proficient in 10-key, keyboarding, and typing skills
- Excellent verbal communications skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- Competitive compensation and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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