Restaurant Service Associate
1 week ago
The Server Assistant plays a crucial role in delivering exceptional service in a prestigious dining environment. This position is essential in ensuring that guests have a memorable experience while enjoying exquisite culinary offerings.
Key Responsibilities:
- Deliver outstanding service to guests, consistently exceeding their expectations.
- Maintain a thorough understanding of the restaurant's menu, including caviar selections, to engage effectively with guests.
- Uphold the restaurant's mission and values while performing daily tasks.
- Ensure a clean and organized dining area, adhering to the highest standards of hygiene.
- Participate in pre-shift meetings to stay informed about daily specials and service expectations.
- Assist in executing all service steps with precision and enthusiasm.
- Accurately manage financial transactions, including discounts and complimentary items.
- Respond positively to guest inquiries and requests, fostering a welcoming atmosphere.
- Complete required training programs and participate in ongoing development seminars.
- Perform side work diligently to support the overall operation of the restaurant.
Qualifications:
- Demonstrated proficiency in fine dining service.
- Strong knowledge of food and beverage, with a desire to enhance this expertise.
- Ability to lift up to 30 lbs. as needed.
- Proven track record of guest satisfaction and service excellence.
- Professional appearance in accordance with company grooming standards.
- Team-oriented mindset with the ability to multitask effectively.
- Attention to detail and commitment to meeting deadlines.
Education and Experience:
A high school diploma is required, along with a minimum of two years of experience in a high-volume, upscale dining setting.
Additional Information:
Flexibility to work late nights, holidays, and extended shifts as necessary.
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