Restaurant Service Associate

1 week ago


New York, New York, United States The Mark Full time
Overview:

The Server Assistant plays a crucial role in delivering exceptional service in a prestigious dining environment. This position is essential in ensuring that guests have a memorable experience while enjoying exquisite culinary offerings.


Key Responsibilities:
  • Deliver outstanding service to guests, consistently exceeding their expectations.
  • Maintain a thorough understanding of the restaurant's menu, including caviar selections, to engage effectively with guests.
  • Uphold the restaurant's mission and values while performing daily tasks.
  • Ensure a clean and organized dining area, adhering to the highest standards of hygiene.
  • Participate in pre-shift meetings to stay informed about daily specials and service expectations.
  • Assist in executing all service steps with precision and enthusiasm.
  • Accurately manage financial transactions, including discounts and complimentary items.
  • Respond positively to guest inquiries and requests, fostering a welcoming atmosphere.
  • Complete required training programs and participate in ongoing development seminars.
  • Perform side work diligently to support the overall operation of the restaurant.

Qualifications:
  • Demonstrated proficiency in fine dining service.
  • Strong knowledge of food and beverage, with a desire to enhance this expertise.
  • Ability to lift up to 30 lbs. as needed.
  • Proven track record of guest satisfaction and service excellence.
  • Professional appearance in accordance with company grooming standards.
  • Team-oriented mindset with the ability to multitask effectively.
  • Attention to detail and commitment to meeting deadlines.

Education and Experience:

A high school diploma is required, along with a minimum of two years of experience in a high-volume, upscale dining setting.


Additional Information:

Flexibility to work late nights, holidays, and extended shifts as necessary.



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