Service Operations Coordinator

2 weeks ago


Odessa, Texas, United States Becker Wright Consultants Full time

JOB OVERVIEW: The Service Operations Coordinator will play a pivotal role in delivering service estimates and quotes to prospective clients. This includes pricing for parts, labor, travel, per diem, and shop supplies.

KEY RESPONSIBILITIES:


• Manage all service requests efficiently.


• Initiate, process, and finalize all Service Repair Orders (SROs).


• Ensure that service technicians maintain a billable rate of 80% to 85%.


• Process warranty claims and follow up to guarantee reimbursement from manufacturers.


• Oversee all shipping and receiving operations.


• Handle incoming service department inquiries with minimal consultation with technical staff.


• Reach out to previous customers to offer service work and review past files.


• Assist in minimizing all operational expenses.


• Track technician hours for both billable and non-billable work to identify efficiencies and cost-saving opportunities.


• Perform additional tasks as assigned.

QUALIFICATIONS:


• High School diploma or equivalent work experience.


• Strong interpersonal skills with proficiency in both verbal and written communication.


• Experience in assembly is preferred but not mandatory.


• Basic reading skills are required to follow instructions.


• Customer service orientation is essential.


• Proficient in computer navigation and Microsoft Office applications.


• Ability to execute tasks accurately and thoroughly.


• Strong problem-solving skills and the ability to generate innovative ideas.


• High attention to detail, effective time management, and self-motivation are crucial.



  • Odessa, Texas, United States Danos Full time

    About the Role:We are seeking a highly skilled Fleet Operations Coordinator to join our team at Danos. As a key member of our operations team, you will be responsible for maintaining and managing our fleet of vehicles. Your duties will include performing routine maintenance tasks, such as oil changes and inspections, outfitting and cleaning of fleet...


  • Odessa, Texas, United States Danos Full time

    Job Title: Fleet Operations CoordinatorJob Summary:We are seeking a highly skilled Fleet Operations Coordinator to join our team at Danos. As a key member of our operations team, you will be responsible for maintaining and managing our fleet of vehicles, ensuring they are in top condition and ready for deployment.Key Responsibilities:Vehicle Maintenance:...


  • Odessa, Texas, United States Air Compressor Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Air Compressor Solutions. As a key member of our service department, you will be responsible for coordinating the flow of work, creating production schedules, and ensuring timely completion of customer on-site work.Key ResponsibilitiesCoordinate...


  • Odessa, Texas, United States Weatherford Full time

    OVERVIEW Weatherford stands as a premier global provider of energy services. Our exceptional professionals collaborate with clients to enhance their resources and unlock the full potential of their assets. With a presence in various operational locations, including manufacturing, research and development, service, and training facilities, we are the...


  • Odessa, Texas, United States ProCare- TECC Full time

    Job OverviewPosition Summary:The Patient Services Coordinator is responsible for warmly welcoming and registering patients arriving at the emergency department for assessment and care. This role ensures streamlined and effective registration processes and front office operations, collects payments due at the time of service, and maintains a tidy and...


  • Odessa, Texas, United States ProCare- TECC Full time

    Job OverviewPosition Summary:The Patient Services Coordinator plays a crucial role in the efficient operation of the emergency department by ensuring that patients are warmly welcomed and accurately registered upon arrival for assessment and care. This position is responsible for maintaining streamlined registration processes and overseeing front office...

  • Service Coordinator

    3 days ago


    Odessa, Texas, United States DistributionNOW Full time

    At DistributionNOW, we are committed to delivering exceptional customer service and supporting our team members in their careers. We value hardworking, creative, and dedicated employees who are passionate about providing outstanding service to our customers.The Service Coordinator will play a critical role in our service team, responsible for providing...


  • Odessa, Texas, United States Atlas Sand Company, LLC Full time

    About the RoleWe are seeking a highly skilled Frac Sand Operations Coordinator to join our team at Atlas Sand Company, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our conveyor belt systems at our frac sites.Key ResponsibilitiesConveyor System Operation: With limited supervision, you will be...


  • Odessa, Texas, United States Atlas Sand Company, LLC Full time

    About the RoleWe are seeking a highly skilled Frac Sand Operations Coordinator to join our team at Atlas Sand Company, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our conveyor belt systems at the frac site.Key ResponsibilitiesConveyor System Operation: With limited supervision, you will be...


  • Odessa, Texas, United States Waukesha-Pearce Full time

    Job SummaryWe are seeking a highly skilled and experienced Regional Field Service Manager to join our team at Waukesha-Pearce. As a key member of our operations team, you will be responsible for coordinating and scheduling field service personnel, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesCoordinate and schedule field...


  • Odessa, Texas, United States Hawthorn Suites by Wyndham Full time

    Overnight Guest Services Coordinator We are seeking a dedicated, attentive, and professional Overnight Guest Services Coordinator. Our commitment to excellence is reflected in our guest experiences. This role is vital to the hotel's success, ensuring that guests receive a prompt and pleasant check-in experience after their travels. In addition to managing...


  • Odessa, Texas, United States Axis Energy Administration Full time

    ***Preference will be given to qualified local candidates.The Operations Manager for Well Services is accountable for overseeing the safe and efficient operation of multiple workover rigs within the fleet. This role demands a comprehensive understanding and expertise to ensure a safe, effective, and reputable operation. Key responsibilities encompass...


  • Odessa, Texas, United States Dover Precision Components Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Clerk to join our team at Dover Precision Components. As a key member of our operations team, you will be responsible for ensuring the smooth flow of inventory and supplies throughout our facility.Key Responsibilities:Manage and maintain accurate inventory records, including tracking...


  • Odessa, Texas, United States Atlas Sand Company, LLC Full time

    About the RoleAtlas Sand Company, LLC is seeking a highly skilled Frac Sand Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our conveyor belt system at the frac site.Key ResponsibilitiesReview and implement daily work plans with minimal supervision.Assist the site crew with...


  • Odessa, Texas, United States Atlas Sand Company, LLC Full time

    About the RoleAtlas Sand Company, LLC is seeking a highly skilled Frac Sand Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our conveyor belt system at the frac site.Key ResponsibilitiesReview and implement daily work plans with minimal supervision.Assist the site crew with...


  • Odessa, Texas, United States ProCare- TECC Full time

    Job OverviewPosition Summary:The Patient Services Coordinator is tasked with warmly welcoming and registering individuals arriving at the emergency department for assessment and care. This role is crucial in maintaining a streamlined and effective registration process, ensuring that all payments due at the time of service are collected and accurately...


  • Odessa, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job OverviewThe Branch Operations Supervisor will oversee and manage the personnel and daily functions at the designated branch, ensuring the provision of exceptional customer service and the attainment of sales or productivity objectives.Leadership Responsibilities:Recruit, train, and retain skilled personnel for all positions.Foster and sustain a positive...


  • Odessa, Texas, United States Hoerbiger Wien Gmbh Full time

    Customer Service RepresentativeOverviewHOERBIGER Service Inc. is in search of a dedicated Customer Service/Warehouse Representative to become a vital part of our team.Key ResponsibilitiesServe as the primary liaison between clients and HOERBIGER, ensuring effective communication and support.Manage all order entry and quotation processes with precision.Assist...


  • Odessa, Texas, United States Equus Full time

    Job OverviewCompany Overview:Equus Workforce Solutions is dedicated to assisting job seekers and individuals looking to change careers, focusing on sustainable and high-demand industries. Our skilled workforce professionals provide comprehensive solutions at various integrated career centers and community partner sites.Role Responsibilities:The Child Care...


  • Odessa, Texas, United States Cooper Machinery Services Full time

    Job Title: Service Operations LeaderGroup: Regular – Full TimeDepartment: Field Service- Operational SupportLocation: Odessa, TXAbout Cooper Machinery Services:Cooper Machinery Services specializes in providing natural gas compression solutions and support to clients worldwide across various sectors including Oil & Gas, Power, Transportation, and Marine....