HR Operations Specialist
6 days ago
We are the largest pure-play, independent supplier of PDC drill bits to the oil and gas industry. Strategically headquartered in Fort Worth, Texas, we are the market share leader in North America and one of the fastest growing PDC drill bit companies in the world.
About Us: With field service locations across the United States, Canada, and international, we are advantageously located near the drilling activity to provide direct support to operators across the globe. Our team is dedicated to the complete design, manufacture, and delivery of customized drilling solutions and application-specific technology with unmatched speed-to-market.
Job Overview: The HR Generalist supports managers with Oracle HR modules, specifically related to Manager Self-Service (MSS) functionality. This role will be responsible for addressing inquiries from managers, providing guidance, troubleshooting issues, and ensuring effective utilization of Oracle Fusion HR tools.
Estimated Salary: $65,000 - $85,000 per year based on location and experience. We offer a competitive compensation package, including benefits and opportunities for growth and development.
Responsibilities:
- Respond to inquiries from managers regarding Oracle Fusion Manager Self-Service (MSS) functionalities, including employee records, performance management, time and attendance, and other HR tasks.
- Provide step-by-step guidance to managers on how to navigate and utilize MSS features effectively.
- Troubleshoot and resolve technical issues or escalate them to the IT team as needed.
- Collaborate with HR teams to ensure proper usage of HR systems and alignment with organizational policies.
- Train and support managers on best practices and new functionalities within Oracle Fusion HR modules.
- Assist in maintaining system documentation and user guides for Manager Self-Service functionality.
- Monitor and report common issues or areas for improvement in MSS processes, working with relevant stakeholders to enhance user experience.
- Stay updated on Oracle Fusion HR module updates and provide relevant information to managers to ensure system compliance and efficiency.
Requirements:
- Strong understanding of Oracle Fusion Manager Self-Service (MSS) functionality and related HR processes.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Strong analytical and problem-solving abilities.
- Attention to detail and ability to handle multiple inquiries efficiently.
- Experience in troubleshooting HR system issues and working with IT teams for resolution.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Minimum Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field.
- 2+ years of experience in HR operations or HR systems support, preferably with Oracle HCM.
Preferred Qualifications:
- Prior experience in training and supporting managers or end-users in a corporate environment.
- Oracle Fusion certification or specialized training in Oracle HCM.
- 2+ years of experience as an HR Business Partner/ HR Generalist.
- Prior experience supporting change management initiatives related to new systems implementation.
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