Healthcare Communications Specialist
4 days ago
We are seeking a skilled Telecommunications Operator to join our team in a fast-paced, dynamic environment. This critical role involves processing high call volumes and providing exceptional customer service for patients and internal departments.
Key Responsibilities:
- Handle High Call Volumes: Answer and process a large number of calls accurately, professionally, and with a positive attitude.
- Process Emergency Codes and Trauma Calls: Respond to and process codes and trauma calls swiftly and accurately, ensuring the right teams are alerted.
- Monitor Alarm Systems: Keep track of various alarm systems, notifying the appropriate personnel quickly and efficiently when alarms are activated.
- Call Transfers: Transfer calls to the correct room, department, or individual with a seamless handoff.
- Operate Specialized Systems: Use specialized computer systems and consoles to quickly process messages, work orders, and service requests.
- Follow Protocols: Accurately read, interpret, and follow processes, policies, and procedures to ensure compliance and efficiency.
- Dispatch Personnel: Communicate with staff via radio or paging system to dispatch the necessary technicians or personnel for assistance.
What We Offer:
- Competitive Pay: Starting at $17 per hour.
- Flexible Shifts: Availability for 1st, 2nd, and 3rd shifts, providing options to suit your schedule.
- Team-Oriented Environment: Work with a collaborative team in a fast-paced, dynamic setting.
If you're looking for a challenging role where you can make a difference, apply now to join our team as a Telecommunications Operator
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