Ticket Sales Representative
4 weeks ago
Job Summary
We are seeking a highly motivated and results-driven Ticket Sales Representative to join our team at the Milwaukee Brewers. As a Ticket Sales Representative, you will be responsible for selling new season ticket accounts and retaining a portion of season ticket accounts that you personally sold from previous years.
Key Responsibilities
- Sell new season ticket accounts and retain a portion of season ticket accounts
- Generate group ticket sales by bringing in new accounts and maintaining relationships with existing accounts
- Provide ongoing communication via telephone, email, and mail correspondence
- Promote the sale of new and renewal season and group tickets
- Maintain contact with all renewed season ticket accounts and group accounts to provide superior service
- Build relationships with accounts through organized meet and greet sessions, seat visits, video and call campaigns
- Follow up on all sales leads to sell new season ticket and group accounts
- Assign seat locations to new season ticket accounts and group accounts
- Secure and process all payments of new season and group ticket accounts
- Create and maintain customer information for both existing accounts and prospects through our Customer Relationship Management program
- Properly code all season and group ticket sales
- Attend and actively participate in weekly sales meetings to provide input on creative sales ideas and feedback on successes and challenges
- Provide thoughts and ideas on new sales and retention initiatives for each sales campaign
- Provide game day assistance with escorting pre-game participants from large group season ticket accounts to the field
- Assist at various sales-related events throughout the year
- Represent the Sales Team at the Season Seat Holder Headquarters on assigned game dates
- Identify market segments and market opportunities to pursue for growth of ticket sales
- Meet daily call quotas to attain individual and departmental sales goals
- Handle additional projects as assigned by the Vice President - Ticket Sales, Senior Director - Ticket Sales, and Director - Group Sales
Requirements
- One to three years of experience in ticket sales
- Excellent customer service, communication, and interpersonal skills
What We Offer
- Exceptional health and dental rates
- Fully covered vision package
- ~11 paid holidays
- Online educational platform for personal and professional development
- Employee Assistance Plan
- Year-round diversity, equity, and inclusion training and development
- Brewers Home Game tickets, promotional giveaways, and other discounts
Learn More
For more information about our Crew, other benefits, and insight into our Club culture, please visit our Careers Page.
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