Ticket Sales Representative

4 weeks ago


Milwaukee, Wisconsin, United States Milwaukee Brewers Full time

Job Summary

We are seeking a highly motivated and results-driven Ticket Sales Representative to join our team at the Milwaukee Brewers. As a Ticket Sales Representative, you will be responsible for selling new season ticket accounts and retaining a portion of season ticket accounts that you personally sold from previous years.

Key Responsibilities

  • Sell new season ticket accounts and retain a portion of season ticket accounts
  • Generate group ticket sales by bringing in new accounts and maintaining relationships with existing accounts
  • Provide ongoing communication via telephone, email, and mail correspondence
  • Promote the sale of new and renewal season and group tickets
  • Maintain contact with all renewed season ticket accounts and group accounts to provide superior service
  • Build relationships with accounts through organized meet and greet sessions, seat visits, video and call campaigns
  • Follow up on all sales leads to sell new season ticket and group accounts
  • Assign seat locations to new season ticket accounts and group accounts
  • Secure and process all payments of new season and group ticket accounts
  • Create and maintain customer information for both existing accounts and prospects through our Customer Relationship Management program
  • Properly code all season and group ticket sales
  • Attend and actively participate in weekly sales meetings to provide input on creative sales ideas and feedback on successes and challenges
  • Provide thoughts and ideas on new sales and retention initiatives for each sales campaign
  • Provide game day assistance with escorting pre-game participants from large group season ticket accounts to the field
  • Assist at various sales-related events throughout the year
  • Represent the Sales Team at the Season Seat Holder Headquarters on assigned game dates
  • Identify market segments and market opportunities to pursue for growth of ticket sales
  • Meet daily call quotas to attain individual and departmental sales goals
  • Handle additional projects as assigned by the Vice President - Ticket Sales, Senior Director - Ticket Sales, and Director - Group Sales

Requirements

  • One to three years of experience in ticket sales
  • Excellent customer service, communication, and interpersonal skills

What We Offer

  • Exceptional health and dental rates
  • Fully covered vision package
  • ~11 paid holidays
  • Online educational platform for personal and professional development
  • Employee Assistance Plan
  • Year-round diversity, equity, and inclusion training and development
  • Brewers Home Game tickets, promotional giveaways, and other discounts

Learn More

For more information about our Crew, other benefits, and insight into our Club culture, please visit our Careers Page.



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