Clinical Specialist, Deep Brain Stimulation

2 weeks ago

St Louis, Missouri, United States Medtronic Full time
About the Role

We are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will play a critical role in supporting the Deep Brain Stimulation (DBS) Therapy group in various aspects of surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory.

Key Responsibilities
  • Represent Medtronic DBS during surgeries and implants by providing necessary equipment and products, demonstrating expertise in implant, follow-up support, and troubleshooting techniques.
  • Maintain current knowledge about assigned products and services, as well as competitive products.
  • Proactively identify needs and teach a broader level of caregivers and account employees for new and existing accounts.
  • Educate and train physicians, hospital personnel, and office staff on technical matters relating to our products and therapies.
  • Coordinate one-on-one sessions, in-service education programs, seminars, and/or outside symposiums to achieve these goals.
  • Assist district manager and in-house training department in education/training of new employees in the district.
  • Provide sales support during or following cases, completing necessary documentation and executing invoices in various situations.
  • Place orders with customer service for pending purchase orders and product replacement.
  • Maintain open and effective communication with all district personnel, customers, and other Medtronic employees.
  • Contribute to the completion of milestones associated with specific projects at the regional and/or national level.
  • Ensure personal understanding of all quality policy/system items applicable to the role.
  • Follow all work/quality procedures to ensure quality system compliance and high-quality work.
Requirements
  • High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience, or Associate Degree with a minimum of 4 years of clinical or medical sales experience, or Bachelor's degree with a minimum of 2 years of clinical or medical sales experience.
  • Bachelor's degree in a healthcare-related field, Master's degree, or Registered nurse or HCP with experience in a sterile environment.
  • Clinical experience with implantable neurological products and patient care, experience in servicing medical personnel on product use, and experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
  • Understanding of basic reimbursement and healthcare environment, excellent organizational skills, and ability to work under pressure.
Additional Requirements
  • Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
  • Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings, and nights, and may be required to engage in overnight travel within own district or neighboring districts.
  • Ability to work efficiently and autonomously with little direction when outside of clinical events.
  • Ability to attend national meetings, district meetings, and other training as requested.
  • Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
  • Ability to lift up to 40 lbs.
  • Ability to sit, stand, and/or walk for 8+ hours per day.
  • Ability to bend/stoop, squat, and balance frequently.
Benefits and Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees' lives is at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S. (excl. PR) locations (USD): $68,000.00 - $102,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

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