Shift Manager
4 weeks ago
We are seeking a skilled and motivated Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.
Key Responsibilities- Lead shifts and manage a team of crew members to achieve high-quality service and customer satisfaction.
- Monitor performance during shifts and take action to ensure the team is meeting McDonald's standards.
- Perform a variety of tasks, including planning for each shift, monitoring safety and security, and communicating with the next Shift Manager.
- Meet targets during shifts and help assigned departments meet their goals.
- Manage inventory, maintain cleanliness, and ensure food safety.
- Provide exceptional customer service and resolve customer complaints in a professional manner.
- Train and develop crew members to improve their skills and performance.
To be successful in this role, you will need:
- Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- 18 years or older to be a manager in our corporate-owned and operated restaurants.
As a Shift Manager at McDonald's, you will have the opportunity to:
- Develop your leadership and management skills.
- Work in a dynamic and fast-paced environment.
- Be part of a team that is committed to providing excellent customer service.
- Enjoy a competitive salary and benefits package.
- Have opportunities for advancement and professional growth.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.
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