Senior IT Service Technician

3 days ago


Portland, Oregon, United States Portland Internetworks Full time
About the Role

We're seeking a highly skilled Senior IT Service Technician to join our team at Portland Internetworks. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless IT operations.

Key Responsibilities
  • Provide first-line technical support to clients via phone, email, and chat
  • Troubleshoot and resolve technical issues with desktop hardware and software
  • Perform on-site visits to client locations to deploy and maintain IT infrastructure
  • Collaborate with our team to develop and implement technical solutions
  • Document client requests and technical information accurately
Requirements
  • Strong technical skills and knowledge of IT infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to document technical information accurately
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you're a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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