Direct Service Worker

1 week ago


Worcester, Massachusetts, United States Advocates Full time

Job Summary

Advocates is seeking a dedicated and compassionate Direct Service Worker to join our team in providing support to individuals experiencing mental health and/or substance use challenges. As a Direct Service Worker, you will play a vital role in supervising daily activities, providing ongoing support, and guiding program residents towards independence and goal achievement.

Key Responsibilities

  • Develop and implement treatment plans in collaboration with the treatment team.
  • Document progress towards treatment goals and participate in weekly staff meetings.
  • Perform interventions with clients to address identified goals and promote skill development.
  • Link clients with other program staff and service providers to ensure comprehensive support.
  • Communicate client progress, mental status, and any changes in daily notes.
  • Provide ongoing support, guidance, and supervision to clients.
  • Identify and address community integration issues for clients with supervisor's direction.
  • Monitor and document medication administration.
  • Ensure a clean, safe, and home-like environment for clients.
  • Remain alert and attentive throughout scheduled work shifts.
  • Ensure all paperwork, reports, and trainings are up-to-date and completed within the Division's expected timelines.
  • Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
  • Provide crisis intervention and access emergency services as needed.

Requirements

  • Bachelor's Degree or High School Diploma/GED with one year of related experience.
  • Excellent interpersonal, judgment, and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to utilize basic computer applications.
  • Desire to thrive in a fast-paced, client-centered, team-oriented environment.
  • Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
  • Strongly prefer a candidate with a demonstrated understanding of and competence in serving culturally diverse populations.

About Advocates

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.



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