Sales Manager Assistant
5 days ago
Everstory Partners is seeking a highly skilled and compassionate Assistant Sales Manager to join our team. As a key member of our sales team, you will be responsible for leading by example and demonstrating exceptional customer care for our customers.
Key Responsibilities:- Ensure the attainment of assigned sales quotas by overseeing sales and service at a specific location to maximize sales.
- Coach and counsel all assigned Sales Staff to ensure the highest quality servicing of existing customers.
- Train all assigned sales staff to ensure the best possible results from presentations to current and potential customers.
- Review prior days results and appointments to provide recommendations on issues that may have surfaced.
- Meet with clients both on and off site to develop Family History Folder, including listing of Association and Clubs deceased was a member of, pallbearers, and all family members.
- Scheduling all Family Service employees on a regular or rotating basis, ensuring coverage at all times.
- Ensuring staff is providing at-need clients with all options and services available, including tours of the site and plot locations.
- Responding to routine and non-routine problems, as they occur within the site that may impact and involve coordination and solutions with other departments at that location.
- Compassion: Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Ethics and Values: Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
- This position requires a significant ability to empathize with grieving families through a time of heightened emotion. Emotional intelligence and the ability to maintain professionalism are required skills.
- One to two years of direct sales experience, preferably in the Cemetery industry, or 2-3 years experience outside the industry. At least one year of supervisory or management experience, preferably within a sales capacity.
- Ability to implement new and effective methods of increasing sales in a competitive environment.
- Possesses influence and the ability to interact and collaborate with people at all levels and in a team atmosphere.
- Strong organization skills with an ability to effectively and quickly complete tasks and assignments and meets deadlines.
- High school diploma required
- Must possess a valid state driver's license.
Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities & much more
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
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