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Customer Service Representative

2 months ago

Missouri City, United States Best Buy Full time

Job Summary:

As a Triage Agent at Best Buy, you will play a critical role in supporting our team of Geek Squad Repair Agents. Your primary responsibility will be to facilitate the repair process by verifying model and serial numbers, preparing and setting up units for diagnostics, and testing consumer electronics and appliances.

Key Responsibilities:

  • Support the repair process by verifying model and serial numbers
  • Prepare and set up units for diagnostics
  • Test consumer electronics and appliances
  • Perform basic repairs and part replacements
  • Collaborate with the Geek Squad Repair Agents to ensure efficient repair process

Requirements:

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.